Delivery Customer Representative - Pepsi - Sioux City
LinPepCo | Local Beverage Distributor · South Sioux City, NE · 2 mo ago
On-siteDistributionFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone, email, and chat
- Provide technical support to customers
- Document issues and solutions in a knowledge base
- Follow up with customers to ensure satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of customer service experience
- Strong communication skills
- Basic understanding of computer hardware and software
Qualifications
- Experience with CRM systems
- Proficiency in Microsoft Office Suite
- Ability to work independently and manage multiple tasks
Skills
- Excellent problem-solving skills
- Customer-centric attitude
- Adaptable to changing priorities
Benefits
- Flexible working hours
- Competitive salary
- Professional development opportunities
Pay
$40,000 - $50,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM