Delivery Coordinator
About the role
The Specialist, Desktop Delivery is responsible for the delivery of customer orders directly to desktops, performing duties in a productive, time-sensitive, and customer-service-oriented manner.
Responsibilities
- Delivery of office products to multiple buildings/businesses and select customer locations as defined and directed by location delivery management and customer-specific delivery requirements.
- Management of cabinet/supply room functions, including inventory/stocking of various customer-specific areas and ordering supplies based on min/max levels.
- Timely returns as defined by customer requirements or expectations.
- Communicate customer feedback to Sales and/or Supervisor, contribute ideas and suggestions for improvements utilizing LEAN practices, and complete appropriate paperwork.
- Properly account for the receipt, delivery, and customer returns.
- Ability to train a backup to cover duties when absent.
- Responsible for cross-training and providing assistance at other delivery locations, as necessary.
- Ensure timely delivery as defined by delivery structure requirements, customer requirements or expectations.
Qualifications
- High School diploma or equivalent education preferred.
- Minimum 1 year experience in related field.
- Experience in the delivery of small packages preferred.
- Previous customer experience preferred.
- Experience in use of pallet jacks, hand trucks preferred.
- Experience using POD or tablet device in the scanning of customer products.
- Familiarity with scanner and GIS devices preferred.
- Ability to communicate both verbally and in writing, using the English language (English competency).
- Basic product knowledge.
- Knowledge of operation of power/mobile equipment.
- Ability to understand addition, subtraction, multiplication and division and job literacy.
- Ability to perform work responsibilities independently, unsupervised in a customer business environment respective of their individual office operating policies and processes.
- Must have access to vehicle capable of transporting necessary equipment, two-wheeler and office supply orders from drop-point to end user.
- Maintain professional appearance.
- Must communicate with supervisory staff if all deliveries and/or pickups are not made.
- Be a team player, and be flexible in their day-to-day routine due to business needs and changes.
- Demonstrate a commitment to Office Depot core values and adherence to established Standard Operating Procedures.
- Ability to transport single cartons up to 75 pounds as needed.
- Use manual pallet jacks, hand trucks.
- Repetitive lifting.
- Continuous standing, walking including stairs.
About the ODP Group
The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety
We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The salary range for this role is $16.00/Hour to $18.00/Hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization!
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.