Delivery Coordinator

This role has a minimum base pay of $15.00 per hour, with higher starting pay available based on experience.

Purpose

In each position in our company we thrive on entrepreneurs and the urge to drive individual roles. The Delivery Coordinator is responsible for all deliveries in the store and must be knowledgeable on all aspects of shipping and receiving.

Qualities We Look For

• Entrepreneurial and hard-working
• Honest and accountable
• Excellent communication and listening skills
• Show empathy to customer’s concerns and ability to efficiently resolve
• Strong organization skills

Requirements

• Knowledge of basic math skills
• Ability to handle multiple tasks and work well under pressure
• Ability to operate a forklift
• Basic knowledge of shipping and receiving product
• Ability to lift 25 pounds or more on a consistent basis
• Ability to sit, squat, or stand for long periods of time

Responsibilities

• Schedule all home deliveries, LTL’s, and FedEx shipments by making all the appropriate documents and inputting that information into the Storage Buy System.
• Ensure all home delivery, LTL, and FedEx orders are released from the store to the proper carrier.
• Print and work the EComm Shipping Report from MMS, ensure all RBs are scheduled and have the correct BOL labels on the pallets.
• Stage—including wrapped, boxed, and strapped—all outbound deliveries (home delivery, FedEx, and LTL) in the outbound bay with the proper shipping documents (BOL/Shipping labels).
• Detail receiving all inbound PO shipments (Schluter, Rubi, and ETC).
• Work through all remaining orders under the Shipping Info Required Tab and Shipping Tab in the Storage Buy system to ensure everything has been set up and completed that shipped the day prior.
• Validate all shipments that were delivered the previous day are completed in the Storage Buy system.
• Pick, receive, locate, and call the customers for all inbound R&L shipments.
• Validate all outgoing IST’s have been shipped in MMS and/or IST Shipping Application. Once the product shows delivered, ensure the transfer is received with communication to the destination store.
• Communicate any pending ISTs waiting to get pulled to the Warehouse Supervisor.
• Communicate any issues with deliveries to the warehouse supervisor and command center associate so they can take appropriate actions.
• Audit any shipping orders that have not been completed by the Storage Buy Auditor.

Benefits

• 401k options for full-time associates
• Bonus opportunities at every level
• Part-time associates can opt into all voluntary programs unless qualified under Health Care Reform legislation
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1
• Employee Stock Purchase Plan
• Referral Bonus Program

Schedule

• Flexible hours to fit around your schedule and the schedule of deliveries
• Potential travel to other stores for support
• On-the-job training
• Opportunity for advancement

Working Conditions

While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate.