Delivery Advocate

About the role

Deliver products to and from our clients as required. Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts.

Responsibilities

• Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles.
• Work with your local team to facilitate all client needs.
• Load truck: Ensure complete load is loaded in accordance with delivery manifest.
• Unload truck: Ensure all product is removed from truck and truck is cleaned and sanitized.
• Truck maintenance: Timely communication of repairs, preventive maintenance, and accidents.
• Paperwork: Ensure delivery manifest is signed and recorded in accordance with our client’s expectations.
• Attend team meetings as required.
• Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers, and their patients.
• Customer relationships: Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain an enthusiastic and professional attitude, and maximize customer contract term.

Requirements

• Must possess a professional appearance.
• Must be able to consistently lift 35 pounds.
• Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis.
• Must possess a valid Driver’s License and have an excellent driving record.
• Should possess a sense of direction/knowledge of area.
• Must possess exceptional customer service skills.
• Must have effective written and verbal communication skills.

Essential Competencies

• Knowledge: Practical insight specific to the textile services industry and operations.
• Decision Making: Identify problem/root causes and develop alternative courses of action; make decisions based on logic, assumptions, and factual information.
• Communication: Excellent oral, written, phone, and face-to-face communication skills with associates, customers, and managers.
• Be Respectful: Value all we come in contact with.
• Be Remarkable: Create a positive moment with every interaction.
• Be Safe: Keep ourselves and those around us safe.
• Be Honest: Be guided by truthfulness in all we do.

Benefits

• Weekly pay.
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance.
• 401k (with match).
• Paid Time Off Package.
• Paid Parental Leave.
• Tuition Reimbursement.
• Referral Program.
• Great company culture and collaborative team environment.