Delivery Advocate

About the role

ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Responsibilities

• Deliver products to and from our clients as required.
• Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts.
• Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles.
• Work with your local team to facilitate all clients needs.
• Load truck—ensure complete load is loaded in accordance with delivery manifest.
• Unload truck—ensure all product is removed from truck and truck is cleaned and sanitized.
• Truck maintenance—timely communication of repairs, PM, accidents.
• Paperwork—ensure delivery manifest is signed and recorded in accordance with our client's expectations.
• Attend team meetings as required.
• Support—promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
• Sales—look for opportunities to add product at clients and relay any sales information back to your local team.
• Customer relationships—identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.

Requirements

• Minimum of three years of experience within sales or a route sales role.
• Must possess a professional appearance.
• Must be able to consistently lift 35 pounds.
• Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis.
• Must possess a minimum of High School Diploma or equivalent.
• Must possess a valid Driver's License and have an excellent driving record.
• Must be able to obtain a C Class Driver's License.
• Should possess a sense of direction/knowledge of area.
• Must possess exceptional customer service skills.
• Must have effective written and verbal communication skills.

Qualifications

• Knowledge—practical insight specific to the textile services industry and operations.
• Decision making—identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
• Communication—excellent oral, written, phone and face to face communication skills with associates, customers and managers.

Required Competencies

• Be Respectful—value all we come in contact with.
• Be Remarkable—create a positive moment with every interaction.
• Be Safe—keep ourselves and those around us safe.
• Be Honest—be guided by truthfulness in all we do.

Benefits

• Weekly pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment