Delivery Account Manager

Typical Duties

• Load and unload product into assigned vehicle in a safe, efficient, and organized manner, while maintaining a clean company vehicle.
• Responsible for understanding PRIDE’s capabilities and recognizing customer needs while aligning both to grow customer relationships.
• Record and adjust inventory levels using customer software and minimizing exposure to excess and obsolete inventory.
• Track and compile data and documents, provide follow-up, and obtain necessary information and documents from external sources.
• Safely and efficiently operate a delivery vehicle to transport customer products to designated locations.
• Follow established routes and schedules by delivering products to customer sites in a safe, timely and professional manner.
• Troubleshoot minor vending machine technical issues using guides to diagnose and fix issues.
• Prepare and process outbound orders physically and systematically for delivery.

Minimum Qualifications

• Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar;
• A satisfactory driving record;
• Ability to communicate effectively and respond to questions and requests from customers, including written communication skills using appropriate business English;
• Demonstrated human relations skills to maintain effective working relationships with team;
• Basic mathematical ability including addition, subtraction, multiplication, and division;
• Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices including ability to communicate with phone, text and email;
• Basic troubleshooting ability;
• Demonstrated customer service, problem solving and common-sense skills;
• Flexibility of schedule changes and work durations.

Education Requirements

• A High School Diploma or GED.

Physical Requirements

• Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Maneuvering in and around the warehouse
• Bending and stooping
• Lifting and moving boxes weighing up to 35 pounds
• Pulling or pushing up to 75 pounds
• May require use of a pallet jack and boxed truck
• Viewing Computer screen
• Operate technology both at home and in field
• Operating delivery vehicles
• Climbing in and out of vehicle