DELI/SERVICE CLERK

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customer’s requests using proper deli equipment.
• Offer samples and recommend products to customers.
• Inform customers of deli/bistro specials.
• Recommend deli/ bistro items to customers to ensure they get the products they want and need.
• Use all equipment in department according to company guidelines.
• Check product quality to ensure freshness; review “sell by” dates and take appropriate action.
• Label, stock sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all local, state, and federal health and civil code regulations.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Observe scheduled shift operating hours.
• Maintain a clean, attractive and friendly department.
• Keep refrigerated coolers, store shelves, and other displays fully stocked and conditioned at all times according to tag allocation or department standards.
• Prepare salads, entrées, and meals; assemble party trays to company standards.
• Perform cashier functions.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are followed.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
• NOTIFY MANAGEMENT OF CUSTOMER OR EMPLOYEE ACCIDENTS.
• REPORT ALL SAFETY RISK, OR ISSUES, AND ILLEGAL ACTIVITY, INCLUDING: ROBBERY, THEFT OR FRAUD.

Qualifications

• Minimum Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Current food handlers permit once employed.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.