Deli Server/Barista
Motel One Group · New York, NY · 1 mo ago
Customer ServiceFull-time
About the role
Your responsibilities as a Server are to exceed our guests’ expectations by providing the highest level of consistent hospitality, professional, and courteous service.
Responsibilities
- Prepare a wide variety of coffees, teas, and smoothies for both to-go and seated guests
- Provide exemplary service to all guests by applying knowledge of the food and beverage menus through guest engagement at every opportunity
- Properly execute all steps of food and beverage counter and table service
- Maintain POS cash controls per company guidelines (cash, credit cards, discounts, complimentary items, etc.)
- Ensure all standards are exceeded within operations, including guest welcome, orders, delivery of food and beverage, and clearing tables
- Follow all daily and weekly cleaning assignments
- Perform inventory counts as required or assigned by the supervisor
- Respond positively to any guest requests
- Execute daily pre- and post-shift checklists in a timely manner
- Prepare all menu items as designed by the menu, including presentation at all times
- Maintain a clean and organized work area
- Monitor station and stock with appropriate inventory and supplies as needed
- Manage and stock inventory of kitchen ingredients, food items, and supplies
- Label food items and store them in the correct place according to plans
- Comply with nutrition and sanitation regulations and standards
- Collaborate with the Head Chef to ensure efficient operation of the kitchen
- Wash dishes and take out trash
Qualifications
- Barista and table service experience
- Commitment to our café goals and objectives
- Team player who can be relied on to be self-managed as/when needed
- Strong guest service focus with natural ability to engage with guests
- Proficiency in all aspects of food and beverage service and operations
- Understanding of wine and craft beer
- Welcoming and polite manner, neat and professional appearance
- Punctuality and willingness to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
- Ability to work independently and as part of a team
- TIPS certification required
- Valid Food Handler’s Certificate required
- In-depth knowledge of NYC Department of Health standards
Benefits
- Competitive salaries
- Paid vacation and sick time
- Medical, dental, vision, and life insurance options
- 401K plan
- Company incentive plan and rewards for good performance
- Training and continuous opportunities for growth
- Energizing employee culture and great working environment