Jobs · Customer Service · New York

Deli Server/Barista

Motel One Group · New York, NY · 1 mo ago
Customer ServiceFull-time

About the role

Your responsibilities as a Server are to exceed our guests’ expectations by providing the highest level of consistent hospitality, professional, and courteous service.

Responsibilities

  • Prepare a wide variety of coffees, teas, and smoothies for both to-go and seated guests
  • Provide exemplary service to all guests by applying knowledge of the food and beverage menus through guest engagement at every opportunity
  • Properly execute all steps of food and beverage counter and table service
  • Maintain POS cash controls per company guidelines (cash, credit cards, discounts, complimentary items, etc.)
  • Ensure all standards are exceeded within operations, including guest welcome, orders, delivery of food and beverage, and clearing tables
  • Follow all daily and weekly cleaning assignments
  • Perform inventory counts as required or assigned by the supervisor
  • Respond positively to any guest requests
  • Execute daily pre- and post-shift checklists in a timely manner
  • Prepare all menu items as designed by the menu, including presentation at all times
  • Maintain a clean and organized work area
  • Monitor station and stock with appropriate inventory and supplies as needed
  • Manage and stock inventory of kitchen ingredients, food items, and supplies
  • Label food items and store them in the correct place according to plans
  • Comply with nutrition and sanitation regulations and standards
  • Collaborate with the Head Chef to ensure efficient operation of the kitchen
  • Wash dishes and take out trash

Qualifications

  • Barista and table service experience
  • Commitment to our café goals and objectives
  • Team player who can be relied on to be self-managed as/when needed
  • Strong guest service focus with natural ability to engage with guests
  • Proficiency in all aspects of food and beverage service and operations
  • Understanding of wine and craft beer
  • Welcoming and polite manner, neat and professional appearance
  • Punctuality and willingness to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • Ability to work independently and as part of a team
  • TIPS certification required
  • Valid Food Handler’s Certificate required
  • In-depth knowledge of NYC Department of Health standards

Benefits

  • Competitive salaries
  • Paid vacation and sick time
  • Medical, dental, vision, and life insurance options
  • 401K plan
  • Company incentive plan and rewards for good performance
  • Training and continuous opportunities for growth
  • Energizing employee culture and great working environment

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