Deli Night Lead

About the role

We are seeking a Night Lead to join our kitchen team in our retail grocery store environment. This role plays a crucial role in food preparation, cooking, and guest service.

Responsibilities

• Lead and coach evening deli associates, ensuring they’re consistently delivering excellent service and following company expectations.
• Partner with the Deli Assistant Department Manager to manage daily operations.
• Ensure quality and freshness of deli products by managing self-service and service cases, monitoring the hot bar and salad bar, and maintaining accurate stock levels.
• Address guest concerns and resolve issues to maintain guest satisfaction, and ensure all requests are fulfilled, including special orders for early morning shifts.
• Manage deli operations including inventory, pricing, and merchandising, ensuring all tasks are completed according to company standards and helping meet sales and profitability goals.
• Maintain cleanliness and food safety of the department and ensure that food safety protocols are followed, including maintaining logs and monitoring proper storage techniques.
• Contribute to the cleanliness and sanitation of the department and ensure that food safety protocols are followed, including maintaining logs and monitoring proper storage techniques.
• Honor commitments to regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the team by assisting with operational tasks and other duties as assigned.

Requirements

• Must be 18 years or older.
• Prior food service leadership experience in fast food, as a line cook, prep cook, or similar roles is preferred.

Qualifications

• Strong leadership skills.
• Excellent communication and interpersonal skills.
• Operational knowledge of deli operations, inventory management, and merchandising.
• Solid understanding of safety procedures and ability to apply on-the-job safety training.

Skills

• Leadership skills.
• Guest service focus.
• Operational knowledge.
• Safety knowledge.

Benefits

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Total Well-being Support: Associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Retirement Savings: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.