Deli Kitchen Production Clerk

About the Role

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. As a Kitchen Production Clerk you will play a key role in creating outstanding guest experiences while maintaining high food‑quality standards. You’ll ensure product freshness, monitor inventory, and assist in preparing custom meal orders, all while supporting a clean and food‑safe environment.

Responsibilities

• Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs and providing excellent service.
• Ensure Quality Control: Inspect, rotate, and replenish deli products, ensuring proper temperatures are met for all items on display.
• Fulfill Guest Orders: Take and execute special orders, including preparation and assembly of meal trays and step‑by‑step dinners, following recipes and tray‑building procedures.
• Maintain Freshness and Accuracy: Monitor product dates, freshness, and shrinkage, ensuring all products are dated and initialed appropriately.
• Support Cleanliness and Safety: Organize, clean, and sanitize work areas, shelves, and sales floors as needed; maintain food‑safety logs in accordance with company policies.
• Honor Commitments: Attend work regularly and on time, providing adequate notice to find a replacement for occasional absences.
• Support the Team: Perform other duties as assigned.

Requirements

• Food Safety Certification: Must be, or be willing to become, food‑safe certified with a strong understanding of safety protocols and equipment handling (slicers, mixers, ovens).
• Team‑Oriented Attitude: Ability to work cooperatively with others, fostering a positive and efficient team dynamic.
• Communication Skills: Excellent oral and written communication; ability to interact effectively with guests and team members in a fast‑paced, diverse environment.
• Attention to Detail: Keen eye for quality and accuracy in product rotation, inventory management, and recipe execution.
• Problem‑Solving Skills: Ability to address guest concerns with tact and professionalism, resolving issues quickly to maintain satisfaction.
• Flexibility and Adaptability: Ability to adapt to changing needs and tasks within the kitchen.
• Knowledge of Food Production: Understanding of perishable‑department operations and experience handling kitchen‑made items.
• Time Management: Ability to prioritize tasks effectively and meet production and quality goals.

Physical Demands and Work Environment

• Standing for long periods, bending, stooping, and kneeling regularly.
• Full range of upper‑body motion.
• Lifting up to 50 pounds frequently.
• Potential exposure to extreme temperatures.

Schedule

The schedule will vary and may include weekdays, weekends, and holidays.

Benefits

• Associate Discount – 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay – Hourly associates are paid weekly; part‑time associates receive a $1/hour premium on Sundays and select holidays; full‑time associates receive time‑and‑a‑half on those days.
• Two‑Week Advanced Scheduling – Schedules provided two weeks in advance for better predictability.
• Vision & Dental Insurance – Eligibility for vision coverage and two dental plan options.
• Support Programs – 3 weeks paid parental leave, fitness‑membership reimbursement, Employee Assistance Program (EAP) and LEAPCare Care Coaches for personal and family support.
• 401(k) Retirement Savings – Plan with an annual discretionary employer match.

Pay

Hourly associates are paid weekly. Part‑time store associates earn a $1 per hour premium on Sundays and select holidays; full‑time store associates receive time‑and‑a‑half on those days.