Deli Kitchen Production Clerk

About the role

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. As a Kitchen Production Clerk you will play a key role in creating outstanding guest experiences while maintaining high food quality standards. You’ll ensure product freshness, monitor inventory, and assist in preparing custom meal orders, all while supporting a clean and food‑safe environment.

Responsibilities

• Deliver outstanding guest experiences by recognizing and reacting to guests’ needs and providing excellent service.
• Maintain quality control by inspecting, rotating, and replenishing deli products and ensuring proper temperatures for all items on display.
• Fulfill guest orders, including preparation and assembly of meal trays and step‑by‑step dinners, following recipes and tray‑building procedures.
• Monitor product dates, freshness, and shrinkage; ensure all products are dated and initialed appropriately.
• Support cleanliness and safety by organizing, cleaning, and sanitizing work areas, shelves, and sales floors as needed; maintain food safety logs in accordance with company policies.
• Honor commitments through regular, timely attendance and providing adequate notice for occasional absences.
• Perform other duties as assigned to support the team.

Requirements

• Food Safety Certification (or willingness to become certified) with a strong understanding of safety protocols and equipment handling such as slicers, mixers, and ovens.
• Team‑oriented attitude with the ability to work cooperatively and foster a positive, efficient team dynamic.
• Excellent oral and written communication skills for interacting with guests and team members in a fast‑paced, diverse environment.
• Attention to detail in product rotation, inventory management, and following detailed recipes.
• Problem‑solving skills to address guest concerns with tact and professionalism.
• Flexibility and adaptability to changing tasks and responsibilities within the kitchen.
• Knowledge of food production, including perishable department operations and handling kitchen‑made items while maintaining freshness and quality.
• Time‑management ability to prioritize tasks and meet daily production and quality goals.

Physical Demands

• Standing for long periods; frequent bending, stooping, and kneeling.
• Full range of upper‑body motion.
• Lifting up to 50 pounds regularly.
• Potential exposure to extreme temperatures.

Schedule

The schedule will vary and may include weekdays, weekends, and holidays.

Benefits

• Associate discount – 15% off grocery purchases for you and your immediate household.
• Two‑week advanced scheduling for better planning and balance.
• Vision insurance and two dental coverage options for part‑time and full‑time associates.
• Paid parental leave (3 weeks).
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches for confidential support.
• 401(k) plan with an annual discretionary match.

Pay

Hourly associates are paid weekly. Part‑time associates receive a $1 per hour premium on Sundays and select holidays; full‑time associates receive time‑and‑a‑half on those days.