Deli Dept Manager (DFW Metro)

Responsibilities

Management: Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.

Oversees the department; provides a safe work environment; provides training, development, and performance appraisals; provides customer service; orders, display rotation, controls shrink, product quality, sanitation, inventory control, work scheduling; receives, prices, stocks, and signs of merchandise; and financial results.

Manages Partner morale and retention.

Maintains department budget and payroll including product, labor, and expenses.

Orders product to maintain inventory.

May perform all duties of a representative or specialist as needed.

Sales / Analytics

Develops / leads a retail sales team to provide customer service at the highest level in all areas.

Effectively promotes services / products to maximize sales.

Executes merchandising programs.

Promotes marketing and Store events through powerful planning, merchandising and taking advantage of traffic.

Achieves sales goals; prepares projections / forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners.

Achieves gross profit budget by preparing projections / forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, managing the conversion process for perishable shrink, reducing supply usage, and managing shrink.

Ensures highest level of quality and presentation in products and services.

Ensures availability of seasonal items.

Builds relationships with customers and builds customer service through Partners.

Food Safety / Sanitation

Ensures compliance with government / H-E-B regulations and standards for product freshness, safety, refrigeration, and sanitation.

Maintains safety / sanitation of equipment and department; maintains sanitation standards throughout the work area.

Qualifications & Key Requirements

Work Experience: of experience

Leadership experience in a complex environment with multiple direct reports

Experience in ordering - inventory maintenance - and shrink control

Knowledge/Skills/Abilities: Thorough understanding of retail accounting

Proficiency on H-E-B systems (XPTR, IMS, CICS2)

Advanced verbal / written communication and organization skills

Ability to oversee a high-volume production team

Ability to demonstrate personal initiative and exceptional customer service

Ability to delegate, organize, and plan effectively

Ability to maintain an efficient operation, troubleshoot, and report any equipment malfunctions

Ability to supervise, train, and cross-train staff

Education

Licenses/Certifications:

Physical Demands & Working Conditions:

Function in a fast-paced retail environment

Lift / carry 8090 lbs on a regular basis up to 500 feet in distance

Stand, walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift

Possess hand / finger dexterity

Safely maneuver around moving mechanical parts and equipment with risk of electrical shock

Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis

Work a flexible schedule, including opening, closing, and weekend shifts

The noise level is usually moderate (rare exposure to extreme noise)