Deli Clerk

About the role

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return. You will assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Most importantly, you should demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
• Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products
• Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
• Adhere to all food safety regulations and guidelines
• Perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation

Qualifications

• Outstanding customer service skills
• Desire to gain an understanding of food production and basic cooking techniques
• Effective communication skills and willingness to work as part of a team
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Good basic math skills
• Ability to obtain current food handlers permit once employed

Benefits

• Health care benefits including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Associate discounts on purchases including food, travel, and technology
• Up to $21,000 in tuition reimbursement over your career through the industry-leading Continuing Education program
• Robust internal training and development resources to grow your career