Deli Assistant Department Manager

About the role

We are seeking a Deli Assistant Department Manager to join our team at Festival Foods. This position supports the Deli Department Manager in various responsibilities, including scheduling, profit and performance, team development, inventory management, guest service, and department maintenance.

Responsibilities

• Support the Deli Department Manager in achieving labor goals by creating effective associate schedules.
• Collaborate with store leadership on daily, weekly, and annual labor objectives.
• Contribute to achieving gross profit goals through planning and controlling shrink.
• Reinforce team culture and performance expectations.
• Ensure adequate staffing levels by partnering with Human Resources to interview and hire new associates.
• Provide thorough training and ongoing support to new team members, serving as a mentor and guide to their development.
• Lead Deli department associates by delegating tasks, offering guidance, and supporting their professional growth.
• Collaborate with the Department Manager on performance reviews and handle policy violations effectively.
• Manage inventory levels and ensure accurate pricing on products.
• Place orders with vendors for special events and holidays, ensuring smooth operations.
• Deliver exceptional guest service by addressing concerns, resolving issues, and embodying the boomerang principle.
• Maintain cleanliness and organization in the deli, including work areas, shelving, and the sales floor.
• Aid in preparing coaching sessions, performance reviews, event notes, training checklists, and store sales.

Requirements

To succeed as a Deli Assistant Department Manager, you should bring:

• A high school education or equivalent combination of education and experience.
• Experience in fast food, deli, or restaurant environments preferred.
• Leadership skills, including the ability to motivate and lead a diverse team in a fast-paced setting, with strong interpersonal and communication skills.
• A thorough understanding of the retail food business, including deli and perishable department operations.
• Familiarity with equipment such as slicers, fryers, and ovens.
• Safety awareness, knowledge of safety requirements and company policies, with the ability to apply on-the-job training to identify and address potential hazards.
• ServeSafe Certification is required (Festival will cover the cost if not certified).
• Decision-making skills, ability to make timely and effective decisions, ensuring smooth operations and high guest satisfaction.

Qualifications

To qualify for this position, you should:

• Be able to stand in place for a long period of time, bend, stoop, and kneel regularly.
• Have full range of upper body motion.
• Be able to lift up to 50 pounds on a frequent basis.
• Be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor.
• Work shifts that will vary, including days, nights, weekends, and holidays, based on business needs.

Skills

The ideal candidate will possess:

• Strong leadership and interpersonal skills.
• Technical knowledge of deli and perishable department operations.
• Ability to manage inventory and maintain cleanliness.
• Effective decision-making and problem-solving skills.
• Excellent customer service and guest relations.

Benefits

At Festival Foods, you will enjoy:

• An industry-leading 15% discount on grocery purchases for you and your immediate household.
• Weekly pay and premium pay for part-time and full-time associates.
• Two-week advanced scheduling for better planning and balance.
• Vision and dental insurance for part-time and full-time associates.
• Parental leave, fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches.
• A 401(k) plan with an annual discretionary match to help associates reach their retirement savings goals.

Pay

This is a full-time position with a varied shift schedule, including days, nights, weekends, and holidays, based on business needs.

Schedule

This is a full-time position with shifts that will vary, including days, nights, weekends, and holidays, based on business needs.