Degree Works Specialist

Primary responsibilities

• Program Degree Works using the Ellucian scribing language to scribe academic program and technical requirements.
• Analyze and troubleshoot system problems concerning degree audits.
• Review current processes, evaluate, and implement changes for improvement.
• Provide assistance to faculty, staff, and students, and serve as a liaison to other key departments for degree audit evaluations for all degree programs.
• Maintain records to ensure accurate, efficient, and effective operation of the automated degree audit system.
• Aid in the creation of documentation and training materials to assist faculty & staff on Degree Works.
• Serve as the Scribe for all academic programs and curricular changes in collaboration with the RAM team (Registrar's Office, Academic Affairs, & MyDegree).
• Create and upload the correct and current checksheets for each program and add new programs when approved through the curriculum process.
• Monitor the MyDegree departmental e-mail and respond to questions as needed.
• Assist in answering the MyDegree support line and assist users as needed.
• Maintain the Academic Affairs Checksheet Repository.

Required Education and Experience

• Bachelor’s degree.
• Two years of professional work experience in an office setting.

Skills and Abilities

• Write basic computer code.
• Competent in Excel, Word, and database, preferably SQL.
• Learn new software related to higher education and retention.
• Communicate effectively in written and oral forms to multiple audiences.
• Organize work to accomplish tasks on deadline.
• Work independently.
• Explore progressive uses of systems related to degree auditing.
• Think critically in a team environment.
• Focus on solving complex problems with attention to detail.
• Demonstrate successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.