Jobs · Quality Assurance

Default Claims VA QA Analyst, I

Carrington Holding Company, LLC · United States · 3 wk ago
RemoteRemoteQuality Assurance$20–$24.5/hrFull-time

What You’ll Do

  • Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.
  • Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements.
  • Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement.
  • Document Mortgage platform with appropriate process tracking.
  • Escalate trends or issues identified from the QA of the claim form.
  • Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.
  • Ensure company/procedures around the curtailment of interest or advances are followed and enforced.
  • Complete monthly audits assigned.
  • Moderate knowledge of default claims processes for insurers and investors.
  • Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process.
  • Moderate understanding of Agency and investor guidelines.
  • Strong interpersonal skills with a focus on teamwork and quality on loan evaluation.
  • Excellent written and oral communication, organizational and time management skills.
  • Able to communicate effectively with all levels of staff and management both internally and externally.
  • Able to manage work in order to meet strict deadlines.
  • Able to handle multiple tasks under pressure and changing priorities.

What You’ll Need

  • A high school diploma required; some college preferred.
  • One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
  • Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

What We Offer

  • Comprehensive healthcare plans for you and your family.
  • Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

Pay

The target pay for this position is $20.00 - $24.50/hr.

Schedule

M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

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