QA Analyst I
About the role
This position focuses on the hands-on functional testing and certification of smartphones and connected mobile devices to ensure they meet quality standards before commercial launch. The role involves executing manual test cases, identifying and documenting defects, and validating software fixes.
Responsibilities
- Execute manual functional, regression, and acceptance testing on smartphones, tablets, and wearables.
- The primary focus will be executing pre-existing test cases.
- Validate carrier-specific functionality such as voice/video calling, messaging, data connectivity, and network protocols (5G, LTE, VoLTE, Wi-Fi Calling).
- Accurately identify, reproduce, and document software defects using ticketing systems.
- Collect diagnostic information like logs and screenshots to assist engineering teams.
- Validate software fixes through regression testing to ensure issue resolution.
- Maintain detailed test documentation and certification records.
- Participate in project meetings to communicate testing status, risks, and issues.
Requirements
- 1+ years of experience in Quality Assurance or testing device software, including internships.
- Experience working with ticketing systems such as Jira.
- Developed problem-solving and interpersonal communication skills.
- An Associate's or Bachelor's degree in a technical field, or equivalent experience.
- Basic understanding of Android and iOS operating systems.
Preferred Qualifications
- Experience in the cellular, WiFi, or telecommunications industry.
- Familiarity with Python for scripting.
- Experience with modem log analysis tools.
- Knowledge of the software development lifecycle (SDLC) and Agile methodologies.
Benefits
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Pay
TBD
Schedule
TBD
Skills
N/A
Company Info
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Contact Info
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.