Dedicated Transportation - Dispatcher [349]

About the role

Why This Role Matters At TCI, dispatchers are more than schedulers—they are the heartbeat of daily operations. As a Dispatcher, you’ll coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied—all while making real-time decisions that impact performance and profitability. If you thrive in a fast-paced environment and enjoy being the person who keeps everything running smoothly, this is your opportunity to step into a high-impact role.

Over 45 years since 1978, TCI Transportation has been dedicated to serving clients with integrity, passion, and ingenuity; grown into a coast‑to‑coast transportation partner; continuously expanding services to help customers operate more efficiently and scale their businesses; and remains a growing, innovative company that invests in its people.

Responsibilities

• Plan, schedule, and dispatch drivers to ensure all loads are covered
• Monitor routes, schedules, and real‑time changes to keep operations on track
• Coordinate with teams to optimize routes, equipment, and staffing
• Ensure safety is always the #1 priority across operations
• Monitor and enforce DOT, HOS (Hours of Service), and federal/state regulations
• Audit driver logs and report discrepancies
• Train and support new and existing drivers on company policies and procedures
• Conduct driver meetings and provide ongoing guidance and performance feedback
• Ensure drivers are properly scheduled and show up ready for their shifts
• Partner with Maintenance, Recruiting, Rental, and Safety teams
• Coordinate equipment needs, repairs, and staffing requirements
• Serve as a key point of contact for drivers, customers, and internal teams
• Maintain strong customer relationships through daily communication
• Ensure TCI meets or exceeds customer performance targets
• Balance safety, cost control, and service excellence in every decision

Requirements

• Experience in dispatch, logistics, transportation, or operations (preferred)
• Strong multitasking and decision‑making skills in a fast‑paced environment
• Excellent communication and interpersonal skills
• High attention to detail and organizational ability

Qualifications

• Understanding of DOT regulations and Hours of Service (HOS) (preferred)
• Ability to lead, train, and support drivers
• Strong sense of accountability, professionalism, and teamwork

Skills

• Stay calm under pressure and make smart, fast decisions
• Take ownership of problems and solve them before they escalate
• Understand the balance between safety, cost, and customer service
• Dependable, flexible, and always ready to step in when needed

Pay

$24.00 per hour plus incentives

Schedule

Monday, Thursday, Friday, and Saturday; 04:00am‑12:30pm