Dispatcher - Transportation

Fernando Zambrano, Assistant Director Human Resources – Transportation Dept. • 713-692-3287 • fernando.zambrano@cfisd.net • Applications reviewed as received; not all applicants will be interviewed.

Qualifications

• Clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements.
• At least 18 years of age.
• Ability to work under pressure, prioritize effectively, and maintain composure while demonstrating strong customer service skills.
• Effective and professional telephone, radio, and communication skills.
• Ability to give and receive both written and verbal instructions effectively and professionally.
• Ability to read and understand documents including state/federal laws, district policy, and department procedures.
• Ability to pass alcohol and drug tests, and annual physical.
• Proficient map reading skills.
• Proficient skills in operating a personal computer, including Microsoft Office applications.
• Minimum of two (2) years’ experience as a certified school bus driver preferred.

Pay

$18.28 per hour (HS7 Salary, based on verifiable job-related experience as set by the Board of Trustees).

Schedule

230 days per school year. Early and late shift work with possible irregular and prolonged hours, including weekend on-call duties.

Responsibilities

• Interact and communicate (verbally and written) in a professional manner with all District/department personnel and community members.
• Open building and prepare for daily operations (opening shift).
• Receive and record driver and attendant absence calls; assign substitute drivers and attendants to route and position vacancies.
• Answer, record, and properly route internal and external telephone calls.
• Monitor and respond to two-way radio/GPS communications; assist off-route/lost drivers using GPS and mapping software.
• Monitor, record, and respond appropriately to emergency calls and situations.
• Assist the Operations Supervisor with the field trip selection process; post and/or assign emergency trips as needed; coordinate with field trip data management specialist.
• Coordinate and communicate all necessary field trip information with sponsors, drivers, and attendants prior to field trip date; email sponsors per procedures.
• Record, copy, file, and distribute route information, instructions, bulletins, notices, memos, and messages to drivers and attendants as directed.
• Responsible for weekend on-call duties for all field trip drivers, coaches, caravans, and rental fleet, including communication with trip sponsors, shop technicians, and CFPD as necessary.
• Maintain all required physical and computerized logs, worksheets, files, and reports related to dispatch operations.
• Organize vehicle key boards and mailboxes for department hourly employees as directed.
• Assist administrators with inclement weather/school closure procedures and communications as needed.
• Perform bus driving duties as required.
• Regular and reliable attendance is an essential job function.

Working Conditions

• Maintain emotional control under stress.
• Clear speech required.
• Work with frequent interruptions.
• Sit for prolonged periods of time.