Dedicated Logistics Coordinator - Amazon

About the role

The Dedicated Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Director of Dedicated Operations wherever needed.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (STEVENS TRANSPORT) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both AS400
• Coordinates daily data entry into STEVENS TRANSPORT’s TMS platform
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance
• Works with safety department on Netradyne, driver compliance and HOS issues
• Assists Director of Dedicated Operations with implementing STEVENS TRANSPORT’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Assists with driver payroll
• Audits and approves driver expense reports
• Provides assistance to wherever needed
• Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.)

Requirements

• Prolonged periods sitting at a desk and working on a computer
• Regular use of hand and finger dexterity

Qualifications

Minimum Qualifications:

• Minimum 2-3 years’ experience in logistics and/or transportation
• Computer applications experience including MS Office
• Excellent customer service, problem solving, communication and decision-making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary
• Demonstrated knowledge of applicable federal/state regulations and DOT regulations
• Proficiency in Microsoft Excel reporting functions

Preferred Qualifications:

• Familiarity with transportation of temperature-controlled product
• Highly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-through
• Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities
• Some knowledge of the AS400 operating system preferred

Skills

• Team Building
• Leadership
• Analysis
• Decision Making
• Customer Service
• Problem Solving
• Strong Communication
• Prioritization
• Excel
• MS Office
• AS400
• Logistics
• Ad-hoc reporting