Dedicated Billing Specialist - REMOTE

About the role

The Billing Coordinator III is responsible for becoming familiar with the organization's systems and making recommendations to modify or develop new procedures to meet specialized needs of customers or business users, daily auditing and verification review of expenses paid and/or weekly billing of individual clients, preparing and maintaining audit documents for operational and contractual accuracy, and providing excellent communication to interface with operating locations, internal functional departments, and clients. At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Responsibilities

• Audit manifests daily by verification of notes and adding revenue and reviewing expense to be paid
• Audit manifests daily by using the Customer Weekly Report
• Invoice assigned clients daily and/or weekly
• Understand the contract for each client assigned
• Maintain client contract files and perform audits as assigned by supervisor
• Maintain client billing instruction documentation
• Train as backup for other clients in the event another billing specialist is out of the office
• Communicate with field operations via email or phone for clarification
• Research any discrepancies or previous billings of an order to ensure accuracy
• Other duties as assigned

Skills

• Good written and verbal communication skills
• Ability to work with minimum supervision
• Ability to work a flexible schedule to meet business needs
• Excellent customer service skills
• Ability to prioritize, handle multiple tasks, and meet tight timelines
• Computer literate with general knowledge of software to include Microsoft Office Suite

Qualifications

• H.S. diploma/GED required
• Computer literate with general knowledge of software to include Microsoft Office Suite

Job Category: Credit & Collections

Benefits

For all full‑time positions only: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Pay

Pay type: Hourly. Minimum pay range: $22.00. Maximum pay range: $26.50. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on level and/or type.