Decom Tech, Data Center Operations

About the role

The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of great importance.

Responsibilities

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Demonstrate the ability to lift up to 40 lbs. and work in cramped and/or elevated locations
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Improve effectiveness through process innovation

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1+ years of computer hardware troubleshooting and repair experience
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets
• Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment
• Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction
• Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
• Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)

Qualifications

• 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets
• Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment
• Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction
• Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
• Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)

Skills

• Self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results
• Ability to lift up to 40 lbs. and work in cramped and/or elevated locations
• Ability to communicate and promote cross-team functionality

Benefits

• Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

Pay

Base salary range for this position is $30.00 - $54.00 USD hourly

Schedule

Full-time