Decom Tech, ADC InfraOps Decom
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
About the Role
The Decommissioning Team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Accountability of equipment throughout the process is important for maintaining the team's high standard. Technicians will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality. Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
Key Job Responsibilities
- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated locations
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
Basic Qualifications
- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience
- Can lift and rack equipment up to 40 pounds
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
- Knowledge of computer hardware components and operating systems
- Hard drive installation and removal, and destruction and basic Networking removal/installation and clearing of configurations
- Previous experience migrating and decommissioning of data center assets
Pay
USA, VA, Alexandria - 30.00 - 54.00 USD hourly. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave