Deckhand

About the role

Make Every Journey Matter What if your workplace was the waterfront—and every day brought a new experience? At Hornblower Group, we create experiences that people remember. From iconic city cruises and ferries to waterfront transportation and destination experiences, our teams connect millions of guests with the cities and places they love. As a Deckhand with City Cruises, you won't just work on a vessel. You'll be part of the team responsible for delivering a safe, seamless, and memorable experience for every guest who steps aboard. If you enjoy being hands-on, working with people, solving problems, and being part of a team where no two days are exactly alike, this could be your next adventure.

Position Summary: The successful Deckhand is responsible for maintaining the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking. This position has superb guest service & communication skills.

Location: Boston, MA | City Cruises | Hornblower Group

Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT SERVICE SYSTEM.
• Follow safety procedures to ensure the protection of passengers and vessel.
• Participate in routine safety drills to prepare for major incidents including man overboard, fire and abandon ship.
• Handle lines to moor vessels to pier.
• Stand watch in ships’ bows, sterns, or bridge wings to look for obstructions in a ship’s path or to locate navigational aids such as buoys and lighthouses.
• Assist Captain and supervisory personnel in maintaining vessel equipment and systems such as HVAC, engine, and technical equipment.
• Maintain the cleanliness and safety of all common areas.
• Sweep, mop, and wash down decks and exterior to remove dirt and debris using brooms, mops, brushes, and hoses.
• Load or unload materials from vessels; gather and remove trash from vessel.
• Service