Deckhand

About the role

Executes duties under the direction of the Captain to ensure the safe operation and maintenance of the vessel. Assists the Captain in monitoring vessel systems, troubleshooting problems, and interacting with passengers to perform customer service duties. Provides passenger safety while underway and maintains an impeccably clean and safe vessel.

Responsibilities

• Check all engine/jet fluids upon arriving on the vessel each morning, bring all equipment online, log all entries, and report any problems to the Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response, and crowd control.
• Perform vessel duties including line handling, assisting with docking/undocking, and mooring with cruise ships as requested by the vessel captain.
• Complete routine engine room checks underway, make minor mechanical repairs and adjustments, and assist crew members to ensure passengers receive optimum tour quality and premium customer service.
• Assist the Captain in the wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, cleanliness, and safety in engine and jet rooms, voids, and on decks; assist other crew with cabin, galley, and heads.
• Complete all routine vessel maintenance daily under the direction of the Captain, including cleaning, sanitation pumping, restocking, and refueling.
• Assist the Captain in performing required safety checks of all essential equipment weekly and maintain current and accurate logs.
• Work with the Port Engineer to complete all mandatory vessel maintenance monthly, including oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform the Port Engineer, and assist in performing needed repairs.
• Perform other duties under the supervision of the Captain; special projects may be assigned as required by the business.

Requirements

• Basic seamanship skills and mechanical aptitude with some experience in diesel engines.
• Ability to work as a team with other crew to provide a quality experience for customers, including answering questions and providing commentary.
• Must be clean, well-groomed, courteous, honest, and reliable.
• Writing skills capable of completing forms and making log entries.
• Must be 18+ with some vessel/crew experience.
• Valid US driver’s license and a clean driving record.
• Must pass a security background check and DOT drug test.
• Valid, unexpired First Aid/CPR certification.

Preferred Qualifications

• Experience in passenger-carrying vessels.
• Diesel mechanics or electrical/electronics background.
• Experience operating vessels in Southeast Alaska.

Traits and Characteristics

To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably:

• Embrace Traditional Alaska Native Cultural Values: Humility and pride, Respect for all people (including oneself), Respect for nature, Humor, Patience, Strength, and Holding each other up.
• Safety First: Prioritize guests' and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: Value hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World-Class Guest Services: Commit to exceeding guest expectations, delivering experiences that showcase hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embrace collaboration within the organization with a professional spirit.
• Community Collaboration: Actively partner with neighbors and the community to support local businesses and create social and economic opportunities.
• Sustainability at our Core: Dedicated to sustainable operations for future generations.
• Curiosity & Innovation: Encourage a culture of curiosity and innovation, striving to be early adopters in technology.
• Integrity-Driven Decisions: Integrity guides every decision, ensuring transparency, honesty, and ethical conduct.
• Cultural Respect & Sharing: Celebrate and honor Alaska Native heritage, fostering intergenerational connections and family values.

Environmental Conditions

• Moderate to loud noise levels.
• All weather conditions.
• Frequent use of required protective clothing including raingear, ear protection, and life preserver.
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature.

Physical Demands

• Physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week.
• Ability to fit through a 28-inch void hatch.
• Ability to lift and/or move up to 50 pounds.
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.

Work Environment

• Fast-paced and dynamic work environment with a diverse workforce.
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.