Deck Hand (Part-Time)
Pulama Lanai · Lanai City, HI · 4 mo ago
Management$21–$27/hrPart-time
Responsibilities
- Deliver attentive, friendly, and professional service to all guests, ensuring a safe and enjoyable experience throughout snorkel tours, sunset cruises, and other specialty charters.
- Greeting and assist guests during boarding and disembarkation, providing clear guidance and support.
- Provide safety briefings and actively monitor guest well-being during all activities, including in-water supervision when required.
- Engage with guests in a positive and approachable manner, answering questions and enhancing their overall experience.
- Affix with mooring, unmooring, and line handling to support safe and efficient vessel operations.
- Support navigation and vessel operations as directed by the Captain.
- Maintain clean, organized, and guest-ready deck and common areas at all times.
- Affix with routine inspections, and general upkeep of deck equipment and vessel systems.
- Ensure compliance with all safety, environmental, and operational regulations.
- Participate in safety drills, briefings, and emergency response procedures.
- Work collaboratively with the Captain and crew to ensure smooth daily operations and a high standard of guest service.
- Affix with periodic maintenance projects, including dry dock support as needed.
- Perform other duties as assigned to support vessel operations and enhance the guest experience.
Qualifications
- High School diploma or equivalent, required.
- Previous experience in the marine environment or customer service, preferred.
- Must be a strong swimmer and proficient in the ocean.
- Ability to work in a physical environment.
- Basic knowledge of maritime safety protocols.
- Requires relating to people in a friendly and professional manner.
- Requires excellent verbal communication skills.
- Requires working to the established procedures and maintaining reliable work attendance.
- Requires the ability to follow oral and written instructions.
- Able to think and make effective decisions quickly.
- Ability to create effective working relationships with employees.
- Must be able to maintain a positive attitude and work under pressure.
- Ability to work flexible hours, including weekends and holidays.
- Required Work Cards/Certifications: CPR Certification (or must be able to obtain), Lifeguard Certification (or must be able to obtain), Liquor Card (or must be able to obtain), Food handlers Card (or must be able to obtain), Current TB Clearance required.