Dealership IT Support Specialist

Responsibilities

• Maintaining and troubleshooting our Microsoft environment, including software and hardware issues across all dealership locations.
• Managing relationships with IT vendors, ensuring services and products meet our standards and needs.
• Overseeing the installation, configuration, and support of dealership-specific software such as CDK.
• Providing field service support, including setting up and configuring printers, scanners, PCs, and other technology equipment.
• Ensuring all IT-related operations adhere to industry standards and company policies.
• Collaborating with the IT team to develop and implement IT strategies that enhance operational efficiency.

Qualifications

• Proven experience in IT support, preferably with exposure to dealership or automotive industry environments.
• Knowledgeable in Microsoft environments, dealership-specific software (e.g., CDK), and general IT hardware.
• Strong problem-solving skills and the ability to troubleshoot software and hardware issues.
• Excellent communication and interpersonal skills for managing vendor relationships and supporting non-technical staff.
• Self-motivated with the ability to work independently across multiple dealership locations.
• A valid driver's license and reliable transportation for field service responsibilities.
• Educational background in Information Technology, Computer Science, or related field is preferred.

Benefits

• Health & Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA)
• 401(k) with Company Matching
• Paid Time Off (PTO) & Parental Leave
• Paid Training & Tuition Reimbursement
• Employee Discounts