Dealer Success Manager - Salt Lake City, UT

Key Responsibilities

• Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
• Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes:
• Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process.
• Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization.
• Product and Process troubleshooting, specifically relating to Navigator Platform.
• Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.

Basic Qualifications

• A high school diploma, GED, or equivalent certification.
• At least 1 year of experience in Process Management.
• At least 1 year of experience in Relationship management.

Preferred Qualifications

• A bachelor’s degree.
• At least 2 years of experience in Process Management.
• At least 2 years of experience in Relationship management.

Pay

Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• Sales Territory: $109,900 - $125,400 for Dealer Success Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.