Dealer (Full-Time)
About the role
Provides fast, flawless, personalized service to players. Consistently builds and maintains rapport with guests. Maintains knowledge of all aspects of the games dealt and ensures compliance with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. Conducts assigned game according to procedure, ensuring appropriate game protection and pace for all players.
Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities to provide accurate information and enhance guest experience. Ensures payouts are made quickly and accurately, fills and credits tables by verification of cheques, and opens and closes tables according to established guidelines and procedures. Maintains strict confidentiality in all company matters.
Requirements
- High School Diploma or equivalent required.
- Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games (Blackjack, Craps, Roulette, etc.) required.
- Strong verbal communication skills and excellent customer service and interpersonal skills.
- Knowledgeable of applicable state gaming laws and regulations.
- Ability to maintain a high level of confidentiality and professionalism.
- Highly organized and detail-oriented.
- Able to add, subtract, multiply, and divide accurately to figure payoffs.
- Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Benefits
Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support team members' financial, physical, and mental well-being. Specific benefits may include:
- Day-one medical coverage.
- 401(k) matching.
- Annual performance bonus.
- Paid time off earned according to the local policy and increasing with length of employment.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.