Experienced Dealer- Full Time
Hollywood Casino Lawrenceburg · Lawrenceburg, IN · 2 mo ago
SalesFull-time
About the role
Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.
Responsibilities
- Answer customer inquiries via phone and email
- Process transactions and resolve issues related to rewards programs
- Handle customer complaints and provide solutions
- Update customer records and maintain accurate data
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage time effectively
- Basic computer skills, including proficiency with Microsoft Office
Qualifications
- Experience in customer service preferred
- Knowledge of rewards programs beneficial
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
Benefits
- Competitive salary
- Flexible schedule options
- Professional development opportunities
Pay
$15 per hour
Schedule
Variable hours to accommodate shifts and customer demand