Deal Desk Analyst - US West

About the role

G&A at Datadog rapidly scales the physical space, hires, onboards, and manages financial and legal systems to keep the business running efficiently.

Responsibilities

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to the Global Sales Team
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross-functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance, and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols, and business rules

Requirements

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
• Working knowledge of revenue recognition principles
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong attention to detail
• Able to multi-task
• Strong communication skills
• Able to work in fast-paced, high-pressure environment
• Strong quantitative skills
• Strong MS Word, Excel, and PowerPoint skills

Bonus points

• Experience with Salesforce and CPQ

Qualifications

At least a bachelor’s degree in Business, Finance, Economics, or a related field.

Skills

• Excellent communication and negotiation skills
• Ability to handle multiple tasks simultaneously
• Knowledge of SaaS and licensing models
• Understanding of revenue recognition principles
• Experience with Salesforce and/or CPQ

Benefits

Generous and competitive benefits package, new hire stock equity (RSUs), employee stock purchase plan, continuous career development and pathing opportunities, product training, best-in-class comprehensive and inclusive employee benefits, including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

Pay

Competitive salary and equity package, plus variable compensation.

Schedule

Hybrid workplace to ensure employees can maintain a work-life balance.