Deal Desk Analyst
About the role
The Deal Desk Analyst will provide support for standard new business, upsell, and renewal deals, focusing on deal structuring, pricing, and flow. They will also assist in scaling the Deal Desk function and providing guidance on deal structuring to maximize ACV.
Responsibilities
- Provides first-line Deal Desk support for standard new business, upsells, and renewals
- Drafts custom Order Forms for non-standard commercial terms
- Maintains Clause library and provides guidance on best options to close deals
- Escalates non-standard deals and pricing issues to business leaders
- Facilitates creation of quotes and provides pricing guidance
- Guides Account Executives on deal structuring to meet customer needs and maximize ACV
- Affirmatively packages contract components into Work Orders after securing sign-offs
- Affirmatively ensures alignment and accuracy of Salesforce data and Order Forms
Requirements
- 2-3 years of experience in Contract Management, Order Management, or Deal Desk
- Bachelor's or Master's degree required
- Experience with Salesforce.com and/or CRM analytics, training, and adoption
- Experience with CLM systems
- Proficiency with ERP systems
- Strong competency with Excel, business models, pivot tables, charts, and graphs
- Ability to function autonomously in a global environment
- Ability to take initiative and recommend improvements to existing processes
- Self-starter with strong logical and reasoning skills
- Excellent communication and interpersonal skills
Qualifications
- Proven ability to work in a structured yet adaptable manner
- Experience with complex business challenges and problem-solving
- Ability to work in a fast-paced, ever-evolving environment
- Ability to communicate effectively with cross-functional teams
- Attention to detail and ability to manage multiple tasks simultaneously
Skills
- Contract Management
- Order Management
- Deal Desk
- CRM Systems
- ERP Systems
- Excel Proficiency
- Business Models
- Pivot Tables
- Charts and Graphs
Benefits
People: Work with talented, collaborative, and friendly colleagues who love what they do.
Fun: Host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for remote work, and paid parental leave.
Comprehensive Benefits Package: Medical, dental, vision, life, and disability insurance, an Employee Assistance Program, voluntary benefits, and perks programs for a healthy lifestyle, career growth, and more.
Savings: 401K matching plan—1:1 match up to 6% of salary.
Pay
$78,500 to $111,500 annually
Schedule
Full-time