De Novo Financial Center Manager - Fischer Marketplace De Novo
About the role
The Financial Center Manager at Fifth Third Bank will participate in a customized on-boarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After completing the training program, the role will be placed in a Financial Center.
Essential Duties & Responsibilities
- Engage and create opportunities for bankers to engage within local chambers, community groups, activities, and events to represent Fifth Third Bank, optimizing the branch network based on location share, branch-promoting, and networking with potential new customers.
- Develop a business plan focusing on local centers of influence, detailing how to implement the plan and measure the strength of partnerships to drive new customer business.
- Provide customer services for businesses and the community, including completing customer needs assessments, meeting quality standards for services, and evaluating customer satisfaction.
- Lead activities that benefit the communities we serve.
- Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend appropriate solutions.
- Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification.
- Gain knowledge, demonstrate, and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide, and lead the team.
- Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend appropriate solutions.
- Develop an integrated book of business strategy where all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
- Cultivate a One Bank culture that proactively collaborates with business partners.
- Participate in activities that benefit the communities we serve.
Supervisory Responsibilities
- Provide timely, candid, and constructive feedback to employees.
- Aid in the development of employees to their full potential and provide challenging opportunities for career growth.
- Recognize and reward employees for accomplishments.
Minimum Knowledge, Skills And Abilities Required
- College degree or two (2) or more years of leadership experience in a sales environment.
- Ability to professionally represent Fifth Third Bank in verbal and written communication.
- Capable of analyzing credit and financial information.
- Successfully execute and coach sales activities.
- Exhibits business acumen.
- Demonstrated ability in making sound decisions.
Pay
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education, and geographic location.
Schedule
Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training.
Benefits
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. Learn more on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html.
Location
LOCATION -- Sharpsburg, Georgia 30277
Attention search firms and staffing agencies
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.