DCO tech 3, DCO
About the role
Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The Data Center Technician position ensures overall availability and reliability to meet or exceed defined service levels of data center operations. This role involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.
Responsibilities
- Help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
- Work independently and with a team, prioritize work, organize tasks, communicate effectively, and react quickly.
- Install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space.
- Operate in an environment that operates 24/7.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience.
- 1+ years of computer networking experience.
- High school or equivalent diploma.
Qualifications
- Willingness to work both independently and with a team.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Benefits
- Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
- Starting Day 1 of employment, Amazon offers these benefits.
- Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Pay
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location.
Schedule
This position operates in an environment that requires working 24/7.
Travel Expectations
Up to 10% travel between locations is expected.
Company
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This team supports all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.