DCE Emergency Response Information Technology, Emerging Talent Intern (Fall)
Metropolitan Transportation Authority · Garden City, NY · 6 days ago
On-siteInformation Technology$21/hrInternship
Responsibilities
- Support and maintain the DCE-ERU Timekeeping App for daily RCI and supervisor sign-in/sign-out records, including testing, troubleshooting, and SharePoint data verification.
- Assist with RCI Room Inspection Forms, including form testing, data validation, report review, and ensuring inspection records are properly posted to SharePoint.
- Support Material Receipt Forms by helping ensure daily material receipt data is submitted, tracked, and posted correctly to the SharePoint site.
- Perform field IT support for Emergency Response operations by assisting with computer, laptop, CPU, monitor, printer, network, and login issues at different stations, yards, and facilities across New York City.
- Aid in troubleshooting handheld devices, barcode scanners, tablets, mobile devices, and other field technology used by employees for inspections, reporting, material tracking, and emergency response activities.
- Assist with engineering-related technology issues, including HVAC monitoring devices, temperature tracking equipment, train-car data collection tools, and related computer-connected hardware.
- Monitor and help maintain Power Automate workflows used for notifications, approvals, PDF generation, Excel exports, SharePoint updates, and daily operational reporting.
- Assist with database backup, data quality checks, Power BI/dashboard reporting, user support, and technical documentation for Power Apps, SharePoint forms, workflows.
Requirements
- Proficiency in Microsoft Office Suite is a must.
- The candidate should possess organizational, analytical, and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
Qualifications
- Matriculated in a graduate program in good standing with at least a 2.8 GPA.
- Major(s) Preferred: Information Technology or Computer Science Engineering, or related field.