DC Trainer - Shift 1

About the Role

The Distribution Center Trainer is responsible for providing training to team members to safely and efficiently unload, sort, and load cartons and pallets in a fast-paced environment.

Responsibilities

• Deliver Effective On-the-Job Training: Lead hands-on training for both new hires and existing team members, ensuring thorough understanding of processes, safety protocols, and performance expectations. Tailor training approaches to individual learning styles and operational needs.
• Support Daily Operational Flow: Actively work cartons and pallets across all functional areas of the distribution center, demonstrating best practices and setting a high standard for productivity, safety, and accuracy.
• Execute Core Warehouse Functions:
  • Receiving: Efficiently unload inbound pallets and/or cartons, verifying shipment accuracy.
  • Sorting: Organize and palletize cartons according to destination or workflow needs.
  • Loading: Load pallets securely onto outbound trailers, following proper safety and documentation procedures.
• Provide Direction and Support: Execute tasks based on priorities set by Leads or Managers. Reinforce operational directives and serve as a trusted extension of leadership within the workflow.
• Coach for Performance and Development: Conduct informal and formal performance evaluations. Deliver actionable feedback and ongoing coaching to drive improvements in associate productivity, quality, and safety behavior.
• Perform administrative tasks as needed: printing and organizing learning materials, tracking training sign-offs.
• Conduct behavioral observation walks and safety walks.
• Champion a Proactive Safety Culture: Promote and model a safety-first mindset. Ensure completion of Behavioral Observation Surveys (BOS), identify and immediately address unsafe conditions, and reinforce all safety standards during training and daily operations.
• Drive Change and Continuous Improvement: Act as a catalyst for positive change by identifying process inefficiencies, recommending improvements, and fostering a culture of learning, adaptability, and operational excellence. Collaborate with operations and human resources to identify critical skills gaps and create training plans.
• Automation Training & Adoption Support: Train and coach team members on the safe and effective interaction with automated material handling systems, including driverless forklifts (AGVs/AMRs) and automated offloading equipment. Reinforce proper procedures, troubleshoot basic issues, and promote adherence to safety and operational standards.

Requirements

• 1+ years warehousing or training experience
• Ability to learn and train on various tasks required in a DC environment
• Prior experience in training, mentoring, or team leadership strongly preferred
• Knowledge of SOPs and safety standards
• Strong communication, coaching, and organizational skills
• Proficiency in English - Must be able to read, write, and communicate in English
• Ability to lead by example and maintain composure in a fast-paced environment
• Flexible and solutions-oriented with a focus on continuous improvement
• Ability to lift 50 pounds required

Working Conditions

• Ability to lift a minimum of 50 lbs. individually
• Ability to work in a non-climate-controlled environment

Benefits

At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:

• Part-Time:
  • 401(k) with Employer Match
  • Dental, Vision, Life, and Disability Insurance
  • 25% Store Discount (Seasonal TMs Included)
• Full-Time – All Prior Benefits PLUS:
  • Medical Insurance
  • Flexible Spending Accounts
  • Paid Time Off, Holidays, and Volunteer Time

About Us

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you’ll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.