DC Supervisor - Frankfort, NY

About the role

This position works Shift 10A – Tuesday to Friday from 6:00 AM to 4:00 PM EST. It leads and develops a team of hourly team members, establishes daily production goals, and monitors performance within the assigned department.

Responsibilities

• Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
• Establish daily production goals and monitor intraday performance to achieve these goals.
• Participate in root cause analysis to identify problems and seek opportunities for continuous improvement.
• Identify, coach, and develop team members through training, performance reviews, coaching, support, and delegation as appropriate for their development level.
• Observe team member activities and work methods to recommend areas of opportunity.
• Prepare and plan daily, weekly, and monthly to identify and prioritize action steps, set timelines, and allocate resources necessary to accomplish departmental objectives.
• Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Coordinate and monitor production standards and develop programs to improve operational throughput.
• Assist in training team members on distribution processes and equipment.
• May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development.

Required Qualifications

• Experience: Minimum of three (3) years in a multi-shift distribution center.
• Education: Some college preferred; combination of education and experience will be considered.

Preferred Knowledge, Skills, or Abilities

• Lead, manage, and develop a team of 15 to 60 team members.
• Ability to lead and develop people utilizing excellent communication skills.
• Ability to build relationships at various levels and influence decisions.
• Working knowledge of logistics processes and methods, including flow, cost efficiencies, MHE equipment, safety, and quality.
• Analytical skills to include problem identification and resolution.
• Working knowledge of a Windows-based computer environment with the ability to develop and communicate reporting.
• Working knowledge of warehouse management systems (WMS) and labor management systems.
• Flexibility and willingness to change direction and focus as business needs dictate.
• Ability to work any shift and/or department as required.
• Willingness to work additional hours and/or days as needed, particularly during high-volume periods, to ensure departmental objectives are accomplished.

Working Conditions

• Frequent alternate standing, walking, bending, stooping, and sitting throughout the shift.
• Work in a physical environment subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust, and other conditions associated with a warehouse operation.

Physical Requirements

• Physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
• Operate all equipment related to job duties efficiently, safely, properly, and accurately; provide the highest level of customer service.
• Move and transfer merchandise weighing up to 50–75 pounds throughout the distribution center.
• Frequently lift or reach merchandise overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
• Move throughout the distribution center for an entire shift and safely access all areas, including stairs and all levels/floors.
• Operate and use all necessary equipment (e.g., dolly, hand truck, MHE, battery changer, computer, etc.).
• Push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g., pallet jack, forklift, etc.).
• Read, write, and count accurately to complete all documentation.
• Utilize strong written and verbal communication skills to communicate effectively with team members.
• Process information/handle merchandise in a safe manner according to distribution center and OSHA safety rules and regulations.
• Successfully complete all required training and certification.
• Drive or operate a vehicle for business needs.