DC Supervisor (39834)

About the role

Emser Tile and Natural Stone, a nationwide supplier of high-quality floor covering products servicing world-leading retailers, builders and contractors, seeks an experienced Warehouse Supervisor responsible for the shipping department at our Distribution Center. The primary essential role of a DC Warehouse Supervisor is to ensure a safe and clean work environment and to oversee the efficient operations of the shipping and receiving department, including collaborating with scheduling, operations, and freight providers to ensure on‑time delivery of product to customers and managing, supervising, and coordinating worker activities to complete assignments.

Responsibilities

• Set priorities, work assignments and provide direction and feedback to all employees within area responsibility.
• Train and develop Warehouse Associates – conduct routine performance evaluations to contribute to employee growth and knowledge.
• Train, enforce and effectively communicate all company policies and procedures.
• Maintain safe warehouse practices and procedures throughout the facility by driving safety compliance.
• Build and drive department teamwork.
• Oversee outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
• Inspect loading operations to ensure compliance with established shipping procedures.
• Ensure outbound shipments are prepared and shipped in accordance with company standards and schedules.
• Oversee the timely loading of FTL shipments according to daily truck schedules.
• Oversee the planning and scheduling of LTL shipments to ensure on‑time customer deliveries.
• Ensure accurate completion of shipping documents, including obtaining required signatures/acknowledgements.
• Ensure timely communication of inventory issues (e.g., damaged goods, missing stock) to Inventory Control.
• Report any service failures or missed shipments to DC Management.
• May assist workers in shipping activities.
• Perform other tasks as assigned by management.
• Direct reports: Warehouse Associate, Warehouse Associate II, Sr. Warehouse Associate.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 3 years of experience in a supervisory or management role.
• Experience working in a fast‑paced, high‑volume warehouse or distribution environment.

Requirements

• Proficiency with Word, Excel and Outlook; JD Edwards experience a plus.
• Ability to communicate effectively in English (both verbal and written); Spanish speaking a plus.
• Knowledge of shipping procedures, routes, and rates.
• Above average interpersonal and communication skills.
• High level of organization.
• Must be highly self‑motivated, self‑directed and team oriented.
• Excellent customer service skills.
• Work environment: exposure to moving mechanical parts, loud noise levels, occasional exposure to fumes or airborne particles, exposure to all weather conditions (hot, cold, wet/dry), wide range of temperatures indoors and outdoors, moving over/around obstacles on the ground, working near operating forklifts.
• Physical requirements: standing/walking for long periods; may occasionally lift, carry, push, pull and/or move up to 65 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.