DC Supervisor

Position Summary

The DC Supervisor (individual contributor) partners closely with the DC Manager to support daily distribution center operations, with a strong focus on SAP-driven shipping and receiving activities, order processing, and cross-functional coordination. This is a hands-on operational role responsible for managing multiple priorities in a fast-paced, dynamic environment.

Position Characteristics

• Strong working knowledge of shipping and receiving operations within a distribution or manufacturing environment
• Demonstrated ability to perform in a high-performance, fast-paced environment with changing priorities
• Strong attention to detail and problem-solving capabilities
• Effective written and verbal communication skills
• Ability to collaborate cross-functionally with Supply Chain, Customer Service, Sales, and Transportation teams
• Strong analytical and critical thinking skills
• Comfortable working with and navigating SAP and other business systems
• Proficient in Microsoft Office (Teams, Excel, Word, PowerPoint)

Qualifications

• At least 2-3 years hands-on SAP experience required, specifically within shipping, receiving, and logistics workflows
• Demonstrated experience supporting distribution center or warehouse operations
• Experience coordinating with internal teams and external partners (e.g., carriers, drivers)
• APICS/CPIM or other supply chain certification is not required, but is a plus

Key Competencies

• Ability to effectively communicate, both verbally and in writing
• Strong organizational skills with the ability to prioritize and manage time effectively
• Ability to build relationships and collaborate across teams
• Sound decision-making and problem-solving skills
• Ability to analyze information and resolve operational challenges
• Flexibility and adaptability in a dynamic, constantly evolving environment
• Ability to ask thoughtful questions and gather relevant information

Job Responsibilities

• Execute daily shipping and receiving operations, including processing all related documentation and system transactions
• Perform SAP transactions related to shipping, receiving, and order processing (including PGI and order allocation)
• Cook up with internal teams (sales, customer service, production) and external partners (carriers, drivers) regarding schedules, changes, and delivery updates
• Coordinate with internal teams (sales, customer service, production) and external partners (carriers, drivers) regarding schedules, changes, and delivery updates
• Support truck planning and shipment coordination
• Respond to inventory-related inquiries and support customer service requests
• Aid with cycle counts and inventory reconciliation as needed
• Maintain accurate records and ensure data integrity across systems
• Ship samples and manage small package shipments (e.g., UPS)
• Perform other duties as assigned in support of DC operations