DC IT Administrative Associate

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to continuously serve our customers, communities, and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.

About the role

In this role, you’ll spend your day as a go-to support for the building—greeting visitors, assisting associates and leaders, and helping coordinate the day-to-day administrative needs of the distribution center.

Responsibilities

• Provide administrative and operational support, including organizing, maintaining, and distributing reports, documents, and materials in line with established procedures
• Create, edit, format, and proofread documents, reports, and communications using Microsoft Office and other systems
• Support office operations, including managing supplies, coordinating vendor needs, and maintaining an organized and functional workspace
• Answer and direct incoming calls professionally, route inquiries to the appropriate departments, and manage messages as needed
• Manage facility access by greeting visitors, supporting check-in processes, and ensuring compliance with building access protocols
• Serve as a point of contact for associates, visitors, and customers, providing a professional and helpful experience
• Partner with site leadership to support associate engagement initiatives, committees, safety programs, and training activities
• Perform other duties as assigned to support operational needs

Requirements

• 3+ years of administrative experience preferred
• Ability to prioritize, multitask, and manage priorities through effective organization
• Proficient in computer systems such as Microsoft Word, Excel, and PowerPoint
• Strong interpersonal and customer service skills and a team-centric mentality
• Experience reviewing and working with financial or operational documents preferred
• High level of integrity and professionalism, including handling confidential information appropriately
• Regular and reliable attendance and ability to work in a fast-paced environment
• Commitment to following all safety policies
• Ability to work overtime including extended hours as needed based on business demands

Employment is contingent upon successful completion of a pre-employment drug screening and background check.

Pay

Starting pay: $20.00 - $25.00 per hour (hourly bonus eligible).

Benefits

• Medical, dental, and vision insurance, plus FSA/HSA, disability, and life insurance (eligible after 30 days)
• 401(k) retirement savings plan with company match
• Paid time off, including vacation, sick time, holidays, parental leave, and wellness
• Product discounts and more
• Mental health coverage, gender-affirming and family-building benefits, and paid parental leave
• Associate discounts, community involvement opportunities, and additional inclusive enhancements adaptable to diverse needs

Schedule

Monday - Friday, 9:00 AM – 5:30 PM