IT Administrative Assistant

Key Responsibilities

• IT Administration & Calendar Support
• Manage IT department team calendar
• Track action items, project deadlines, and follow-up tasks to ensure timely completion.
• Aid in administrative coordination for the IT leadership team.
• IT Travel & Office Deployment Coordination
• Maintain a forward-looking schedule of IT staff travel and on-site office visits.
• Aid in planning equipment orders, shipping schedules, and new office technology deployments.
• Cook logistics associated with office openings, expansions, and technology installations.
• IT Equipment Lifecycle & Asset Management
• Maintain the firm's IT asset inventory and equipment records.
• Coordinate packaging, shipping, and delivery of computer equipment and technology assets.
• Manage equipment returns and ensure accurate lifecycle documentation.
• Aid in maintaining inventory accuracy and equipment accountability across all office locations.
• Onboarding & Offboarding Coordination
• Coordinate IT onboarding activities for new hires.
• Confirm employee information, office location, and technology requirements prior to start dates.
• Aid in planning and executing shipment and delivery of technology equipment to all office locations.
• Maintain accurate technology inventory assigned to each employee.
• Distribute standard IT onboarding materials and documentation.
• Coordinate collection, return, and tracking of equipment for departing employees.
• Legal Technology Administration
• Assist with user administration for the firm's legal technology platforms.
• Add and remove users and coordinate access to role-specific technology resources.
• Serve as backup support for Legal Technology onboarding and user training sessions.
• Process Documentation & Continuous Improvement
• Maintain centralized documentation for IT administrative processes and procedures.
• Aid in documentation updates related to new technologies, workflows, and department procedures.
• Support IT project rollouts through administrative coordination and tracking.
• Identify opportunities to improve administrative processes and operational efficiency.
• Other Duties
• Assist with special projects and additional administrative responsibilities as assigned.

Qualifications

• 2+ years of administrative experience, preferably supporting an Information Technology department or professional services environment.
• Strong organizational and multitasking skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High attention to detail and ability to maintain accurate records.
• Proficiency with Microsoft Office Suite, particularly Outlook, Excel, Word, and Teams.
• Experience coordinating logistics, inventory management, or onboarding processes is preferred.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong customer service mindset and ability to maintain confidentiality.
• Must be able to sit for extended periods of time. Must be able to occasionally lift up to 25 lbs. when coordinating technology equipment shipments.

What We Offer

• Competitive compensation and comprehensive benefits package.
• Opportunity to support a growing nationwide law firm with innovative technology initiatives.
• Collaborative, professional, and team-oriented work environment.
• Career growth and professional development opportunities.
• Exposure to a wide variety of IT operations and legal technology systems.

Why Join Our Firm?

• Collaborative and supportive team environment.
• Opportunities for professional growth and skill development.
• Competitive compensation and benefits package.