Daytime Safety and Security Associate

Purpose Of Position

A Safety & Security Associate at Catholic Charities: Politely welcomes, greets, and assists all residents and visitors, providing routine information or directing them to the appropriate staff/program.
Conducts internal and external rounds throughout the facility to monitor and ensure safety.
Maintains current knowledge of ongoing events and changes by reading incident logs.
Enforces property rules uniformly and consistently.
Responds appropriately to needs and crises, such as mediating basic interpersonal problems between residents and summoning emergency personnel.
Communicates with other staff to resolve problems with individual participants.
Completes necessary records and reports, including on the computer or manually, as directed.
Provides appropriate information and referrals.
Supports, promotes, and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics.
Maintains confidentiality of resident and agency information.

Requirements

• Experience working with people in crisis
• Ability to remain calm in stressful and/or emergencies
• Effective communication skills, both verbal and written
• Basic knowledge of word processing and typing ability to enter participant information
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base

Qualifications

• High School Diploma or equivalent required
• Some college or technical school preferred; and three to six months related experience and/or training; or equivalent combination of education and experience

Certificates, Licenses, Registrations

• A current City & County of Denver Security Guard License or the ability to obtain within 30 days of hire

Compensation & Benefits

• Salary: $24.00 per hour
• $1.00 bilingual differential available
• Schedule: Shift is Full Time: Monday through Friday, 6:00 am - 2:30 pm
• Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
• Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), Sabbatical Leave Program, Choice of 3 PPO Medical Plans (90% of employees' and 75% of dependents’ premiums are paid by the Agency), Dental, & Vision starting the 1st day of the month following start date, and many more benefits.