Day Support Professional

About the role

This position provides direct services—including Day & Vocational Habilitation and Non-Medical Transportation Services—for adults with intellectual and developmental disabilities and behavioral health challenges. The role emphasizes a safe, structured environment grounded in a person-centered and community-integrated philosophy. Programs may be community- or center-based and include outings aligned with each individual’s interests, preferences, goals, and outcomes as outlined in their Individual Service Plan (ISP).

Responsibilities

• Provide individualized support to participate in community activities and build community membership consistent with the individual’s ISP.
• Help develop, restore, or retain skills necessary for meaningful social engagement, personal growth, independence, and natural supports through community involvement and participation.
• Provide personal care including ambulation and transfer, support and supervision in personal hygiene, eating, communication, mobility, toileting, and dressing.
• Use evidence-based techniques to implement behavioral support strategies and assist with communication and mobility devices as needed.
• Support daily functioning to improve self-management of negative emotional symptoms that interfere with participation in community living.
• Increase problem-solving skills to maximize the individual’s ability to participate in integrated community activities independently or with natural supports.
• Assist individuals in developing self-advocacy skills, exercising civil rights, and taking responsibility for their services to become more independent, productive, and integrated within the community.
• Identify strategies to increase social integration with others.
• Assist with self-medication or medication administration per DODD Medication Administration regulations.
• Ensure proper procedures are followed regarding each individual’s rights.
• Maintain safe and healthy conditions in buildings and vehicles; promptly report maintenance needs to the Operations Manager.
• Provide transportation to individuals as required or assigned.
• Report incidents that adversely affect the health and safety of individuals per DODD requirements.
• Complete all documentation in a timely manner.

Competencies

• Caring
• Supportive
• Collaborative
• Results Driven
• Communication
• Teamwork Orientation
• Thoroughness
• Flexibility

Work Environment

This job operates in the community and in centers.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to lift, bend, push, and pull up to 50 lbs.

Schedule

This is a full-time position with hours generally Monday through Friday, 7:00 a.m. to 3:30 p.m. Schedule may vary based upon transportation route. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day.

Requirements

• High School Diploma or equivalent.
• Valid Driver’s License and Insurable Driving Record.
• Ability to function independently with flexibility, personal integrity, and the ability to work effectively with consumers and other staff.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
• Ability to make independent decisions when circumstances warrant such action.

Preferred

• Two years’ experience working with people with intellectual and developmental disabilities.