Day Support Professional

Pay

Initial offers are made at an hourly base rate of $19. Additional compensation may be available after hire based on factors such as driving responsibilities, required certifications (e.g., AMAP), and length of time in the role. Pay increases within the range are based on certifications, training completion, and job performance. The hourly rate is one part of Heartshare’s total compensation package, which may also include a bi‑annual discretionary bonus.

Responsibilities

• Implement the individual program participant’s Day Services Plan, consistent with their specific goals and valued outcomes.
• Participate in planning and implementing activities, both at the program center and in the community, that address these goals and outcomes.
• Train and teach program participants according to their individual goals and valued outcomes.
• Facilitate skills development, socialization, and active participation in conjunction with group room and community activities.
• Provide support that considers each person’s individualized needs and routines.
• Facilitate inclusion of program participants in their community, according to their individual needs, interests, and desires.
• Support participants in forming and maintaining friendships with neighbors, co‑workers, and peers.
• Encourage interaction between individual participants and community members, focusing on personal relationship development.
• Transport participants in agency vehicles, as required, for community inclusion, recreational purposes, and to and from their home.
• Participate in planning group recreational trips and outings.
• Attend interdisciplinary team meetings for participants receiving direct support and services.
• Assist in timely collection of consumer‑related information (behavioral data, goal‑related data, community inclusion logs, communication books, etc.), ensuring accuracy and completeness.
• Complete all written reports and documentation on a timely basis.
• Ensure participants are clean and safe at all times and never left unsupervised inappropriately.
• Participate in bussing, lunchtime meals, and toileting of participants, as assigned.
• Accompany participants to clinic and/or emergency room visits, as assigned.
• Provide crisis intervention and counseling as required.
• Report all incidents, including allegations of abuse and neglect and serious reportable incidents, to program management immediately upon discovery.
• Ensure group room equipment and supplies are appropriately and safely stored.
• Assist in maintaining overall program orderliness and cleanliness, particularly in the assigned group room.
• Report any hazards or unsafe conditions immediately to the supervisor.
• Perform other job‑related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Qualifications

• High school diploma or GED required.
• Valid NYS driver’s license required.
• CNA (Certified Nursing Assistant) certification or a Direct Support Professional (DSP) certificate from an accredited public or private organization preferred.
• One or more years of experience working with individuals with developmental disabilities preferred.

Benefits

• Rewarding work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(b) retirement plans with employer contribution.
• Health, dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending accounts (Dependent Care, Medical, Parking, and Transit).
• Employee appreciation programs and events.
• Tuition assistance program.
• Professional development opportunities.
• Gympass discount.
• Verizon Wireless discount.
• BJ’s membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.

About Heartshare

Heartshare has been dedicated for over 150 years to championing and empowering New Yorkers who are often overlooked and underestimated. For more information, visit www.heartshare.org and follow Heartshare on social media platforms such as Twitter, LinkedIn, YouTube, Instagram, and Facebook.