Day Spa Lead

About the role

UFC GYM Day Spa Lead is responsible for ensuring a positive customer experience and delivering great member service in our Recovery Centers.

Responsibilities

• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective Recovery sessions using our state of the art modalities.
• Maintain the organization and neat presentation of the Recovery Center.
• Respond professionally to requests and inquiries from guests, members and staff.
• Sell subscriptions to the Recovery Center and provide introductory session for members and guests.
• Assist members and encourage member involvement in the Recovery Center.
• Ensure accurate administration of client programs (dotFIT, supplements, and modality usage).

Qualifications

• Current dotFIT certification (or in progress).
• Current CPR/AED certification (or in progress).
• High school diploma or general education degree (GED).
• Background in customer service and sales.
• Ability to work, setup, and execute successful weekends.

Benefits

• Bonus based on performance
• Health insurance for eligible employees
• Training & development
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Competitive salary
• Dental insurance for eligible employees
• Flexible schedule
• Paid time off
• Tuition assistance
• Vision insurance for eligible employees
• Wellness resources
• Paid onboarding program and ongoing 1:1 coaching
• Work for an internationally famous fitness brand (UFC GYM)

About UFC GYM

The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members. Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!