Day Services Supervisor (ENT)

Overview Of Primary Responsibilites

The Day Services Supervisor supervises the delivery of services to adults with developmental disabilities. Our mission is to help our individuals live happy, healthy, and fulfilling lives. Depending on the needs of the individuals, the Supervisor provides assistance with living skills development, health maintenance and medication administration, personal care, and behavioral development. The Supervisor will supervise and work alongside Direct Support Professionals in a number of settings including Day Programs (living skills & pre-employment training), Home & Community Based Services (in-home care and supports), and Vocational Rehabilitation (vocational skill training and job placement).

The Supervisor is also responsible for, but not limited to, budget, data collection, and staff supervision reports. The number of Direct Support Professionals supervised will depend on the number of staff required to provide services.

Working under the direction of a Team Leader or Senior Team Leader, the Supervisor works to ensure that services are being provided at the standard set by the Agency leadership. The Supervisor meets with individuals, family members, and government representatives to create a plan to deliver the services needed. The Supervisor completes the necessary paperwork to document the progress of the individual and to demonstrate that the program operates within state rules and guidelines.

Primary Functions

• Agency has an uncompromising commitment to quality and integrity—employees are expected to perform their duties and responsibilities to our high standard of quality.
• Program Management—Ensures that the program is operating effectively and required activities are being conducted; ensures that individual needs are being met; documents that the program follows state rules and guidelines; maintains individual files and records; assists in teaching and behavior support plans; directs the spending of program money; reports facility and vehicle maintenance issues; responds to individual and program emergencies.
• Staff Management—Supervises the staff and leads their activities with the individuals; schedules the staff to meet the needs of the program; participates in the hiring process and recommends candidates for hire; provides coaching and feedback, and completes staff performance agreements; implements staff discipline as needed; provides training on individuals and program activities and agency procedures and protocols and OPWDD regulations; collects, approves, and audits staff timesheets
• Advocacy—Assists individuals with achieving personal goals; works on behalf of individuals to overcome barriers; helps individuals participate in activities of their choice; respects individual’s personal beliefs, choices, and interests
• Health Maintenance—Provides care and assistance to promote good health; helps individuals receive medical care and communicates with medical professionals, families and other members of the interdisciplinary team; administers medications, medical procedures according to physician instructions; records information regarding health events, conditions, and status; provides First Aid/CPR and seeks emergency medical care when needed
• Personal Care—Helps individuals with eating, grooming, dressing, bathing, and toileting; assists individuals with their mobility including lifting them from a seated or lying down position, helping them walk and maintain stability
• Living Skills Development—Helps individuals develop living skills such as cooking, money management, household shopping, doing laundry, personal hygiene, etc; teaches work-related skills and job preparedness; supports individuals in job search process and maintaining job performance; Additionally, assist with developing relationships connected to natural supports and records progress on skill development and achievement
• Behavior Development—Serves as role model and mentor, demonstrating the desired behaviors, and coaches the individuals using approved techniques and strategies; uses approved physical intervention techniques when necessary to protect individuals and others
• Operational Support—Maintains cleanliness of program; drives company vehicle to transport individuals to their activities; completes tasks that are beyond the individual’s abilities; follows policies and procedures for handling money

Required Knowledge, Skills, And Ability

• Be able to legally work in the United States;
• Be able to provide 3 verifiable non-family references including 1 previous employer;
• Have some previous management experience or significant direct care experience

Qualifications And Attributes

• Be able to legally work in the United States;
• Be able to provide 3 verifiable non-family references including 1 previous employer;
• Have some previous management experience or significant direct care experience

Education And Experience

• Bachelor’s Degree or Registered Nurse in a related field with minimum 1 year supervisory experience in the field.
• Or Associates’ Degree in related field with a minimum 2 years supervisory experience in the field.
• Or Minimum 5 years experience with related population and minimum 2 years supervisory experience preferred.

Physical Characteristics

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces