Day Program Manager

Essential Job Functions

• Staff Management: Oversees implementation of human resource practices including recruitment, retention, training, scheduling, processing, record keeping, and management of program employees.
• Hires direct staff members in consultation with the PM’s manager.
• Organizes and implements on-site orientation and training for assigned programs.
• Makes monthly staff meetings and attends monthly regional meetings.
• Designs and monitors schedules to assure that all shifts are covered.
• Maintains and minimizes overtime.
• Conducts annual performance evaluations for direct reports in consultation with the PM’s manager.
• Reviews and approves annual Direct Support Professional and other staff member’s performance evaluations.
• Coaches employees, correcting or directing employee behavior where required.
• Manages the termination of Direct Support Professionals or other staff members as necessary.
• Ensures employee safety and workers' compensation programs.
• Implements, oversees, and trains employees about safety.

Program Management

• Manages the implementation of program planning.
• Maintains and monitors delivery of services and supports.
• Safeguards services to ensure consistency, engagement, and relevance to individuals served.
• Writes and approves individual program plans (as appropriate).
• Trains and assists appropriate staff members with implementation of plans across all shifts.
• Audits individual records and other program documentation for accuracy and completion.
• Conducts progress meetings and reviews as appropriate or determined by the interdisciplinary team.
• Ensures compliance with licensing and documentation requirements.
• Manages individuals’ assets, ensuring safety and accuracy.
• Oversees the management of individual’s funds and property.

Stakeholder Relations

• Maintains productive and professional relations with individuals, families, case managers, and other stakeholders.
• Communicates regularly with stakeholders.
• Acts as a point of contact for all stakeholders.
• Implements satisfaction improvement plans.

Other Duties

• Attends monthly regional meetings and additional meetings as needed.
• Performs other related duties and activities as required.
• Manages the direct or indirect staff members of the program including performance evaluations, scheduling, orientation, and training.
• Makes recommendations and/or decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.