Datacom Inside Sales Specialist - Ankeny IA

About the role

We are seeking a motivated Data Com Inside Sales Specialist to join our team. This role plays a crucial part in growing our market share by nurturing existing client relationships and providing outstanding customer service.

Responsibilities

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Finds win-win solutions for all involved parties.
• Works closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stays up-to-date on industry trends and market developments to better serve customers.
• Participates in training to gain electrical product knowledge and application to create value to the end use market.

Requirements

The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience in inside sales or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office applications.

Skills

• Excellent communication skills.
• Strong problem-solving and analytical skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of electrical products and industry trends.

Benefits

• Medical, dental, and vision insurance plus employer-paid short term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match and profit sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee discount on products.
• Access to a variety of trainings for personal development.

Pay

Commensurate with experience.

Schedule

Full-time.