Solutions Specialist - Datacom

About the role

The Datacom Solutions Specialist Associate at Echo Electric is responsible for delivering specialized technical solutions and services to customers. This role involves guiding sales teams and customers in choosing the right Datacom products, providing technical support, and managing contracts.

Responsibilities

• Guide Selections: Help outside sales teams and customers choose the right Datacom products.
• Inform Decisions: Explain complex technical features clearly to assist customer purchasing.
• Identify Opportunities: Research and target key customer contacts and industry insights.
• Track Pipeline: Assist in moving sales opportunities through the pipeline to closure.
• Maintain Contracts: Maintain an accurate database of vendor contracts and agreements.
• Integrate Solutions: Complete design and technical work to integrate recommendations.
• Provide Training: Deliver technical support and training for seamless product adoption.
• Expand Expertise: Continuously build knowledge of Datacom applications and trends.

Qualifications

• Bachelor's degree in related field or at least 4 years related experience.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
• Demonstrated knowledge of technical products and applications.
• Ability to maintain flexible working hours to meet department needs.
• Ability to work well alone and in a team environment.
• Ability to read and interpret technical documents.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• Proven proficiency in the use of Microsoft’s suite of software.
• Ability to navigate and utilize the Internet in performing job functions.
• Strong customer service orientation to provide an exceptional customer experience.
• A valid driver’s license and proven safe driving record.
• Demonstrated ability to present a professional appearance and maintain a clean and uncluttered vehicle.

What We Offer

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee Discount on products.
• Access to a variety of trainings for personal development.

Who We Are

We are the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. We value promoting from within and regularly train our associates.

EEO Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Pay Transparency

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.