Datacom Inside Sales Representative

About the role

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. The role also includes establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Aid outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• Review open customer order reports and take action on open items, including those items that may be at risk in meeting customer's promised delivery date
• Other duties as assigned

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience
• High School or GED - Required
• Knowledge, skills & abilities:
• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Additional Information

• Physical Demands: Sit, walk, use hands, stoop, kneel, crouch, or crawl, climb or balance, talk, hear, taste, smell, handle or work with potentially dangerous equipment, travel to offsite locations
• Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold, handles or works with potentially dangerous equipment, travels to offsite locations

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Pay

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. For the state of Colorado only, the pay range is $25.37 to $34.88, depending upon qualifications, experience, and other considerations permitted by law.

Schedule

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.